Shipping Policy

Updated January 2023: Shipping Rates

 

Sydney Same Day Delivery Rates

  • We offer Same Day Delivery across Sydney for a flat rate of $8 per box.
  • 1 box is approximately 12 bottles of wine/spirits or a full case of beer.
  • If your order exceeds 12 bottles of wine/spirits or 1 full case of beer, you will require a second box at an additional flat rate charge of $8 per box.
  • To receive your order within business hours (1pm-5pm), orders need to be placed before 10am.
  • To receive your order by 9pm, orders need to be placed by 12pm.
  • Orders placed outside of these times will be delivered the following day.
  • The same day service excludes weekends and public holidays as well as some Sydney postcodes. Please note that while a same day service is booked, Australia Post cannot guarantee their service and some deliveries may not arrive on time.

 

National Australia Post Rates

  • We offer Standard and Express Post options.
  • We ship to all locations within Australia, plus New Zealand, UK and USA.
  • The shipping rates are based on your order weight and postcode location.
  • If your order exceeds 12 bottles of wine/spirits or 1 full case of beer it will require a second box at an additional flat rate charge of $5 per box.
  • These rates are heavily subsidised by us to bring you reduced shipping prices.

     

    Shipping Timing

    All orders placed before 10am leave our warehouse the same day. We run and operate our own warehouse located in Brookvale, Sydney.

    We use the premium Australia Post service which is the most reliable delivery service in Australia. However, if your parcel is urgent, please use our Express Post or Same Day Sydney delivery service.

    It is rare, but it is possible for the Sydney Same Day Delivery service to be delayed by 24 hours. We are not advised about late deliveries until you let us know and we are here to help. If your order has not arrived within the estimated time on your tracking link, let us know and we will lodge an official investigation and provide you with an official case number that we can monitor together with Australia Post.

    Tracking links are provided with every order, please use this to track your order.

     

      Shop In-Store — Westfield Warringah Mall Shopping Centre

      • Our exclusive retail partner Sans Drinks is located on the Ground Floor (opposite Kmart) in the Westfield Warringah Mall Shopping Centre, 145 Old Pittwater Road, Brookvale NSW 2100 and is open Monday to Sunday. 
      • We offer Westfield Direct Click & Collect from any of the 37 Westfield stores across Australia (see the full list of locations here) so you can get your favourite non-alcoholic drinks from the Westfield centre closest to you.
      • Please check Google listing for store opening hours.

       

      Click & Collect — Brookvale Warehouse 

      • We offer a Click & Collect service from our Brookvale warehouse Monday to Friday 9am to 5pm (excluding Public Holidays).
      • The location is 3/20 Powells Rd, Brookvale.
      • Click & Collect orders are ready within the hour.